170
Appendix 6.3: Observer Checklist for Making Referrals
Ye s No
Describes patients’ issue/problem for which the referral is made
Selects referral sources appropriate for the patients and their situation
If possible, provides more than one name for referral
Informs patients about referral source name, address, phone number, and how to
contact
Contacts the referral source directly
Presents referral source credentials to enhance credibility
Makes positive statements about the usefulness of the source for helping the patients
Secures patients’ written permission to send a report of the genetic counseling to this
source
Follows up with patients to inquire about their experience with the referral sourceReferences
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6 Structuring Genetic Counseling Sessions: Initiating, Contracting, Ending, and Referral