The_Essential_Manager_s_Handbook

FINANCE

>>^ Profits

>> Investment

>>^ Sales

>>^ Cash

OPERATIONS

>>^ Stocks delivered^

to warehouse in time

>>^ Safe working throughout

>>^ Delivery to customer^

as promised

>>^ Competitive prices

PEOPLE

>> Perception of being

a good employer

>>^ Personal development

>>^ Mutual respect fostered

>>^ Interesting work

KEEPING MULTIPLE

TARGETS IN PLAY

List the desired results

in each of four key areas—

customers, operations,

people, and finance

US_146-147_Balancing_targets.indd 147 30/05/16 3:02 pm