The_Essential_Manager_s_Handbook

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Communication is more than just a way to get ideas
across or exchange points of view. It is the process by
which we interact with others and seek information
essential to our daily lives, allowing us to control
the circumstances in which we work.

Understanding


communication


skills


US_236-237_Understanding_communication_skills_Op12.indd 236 30/05/16 3:04 pm

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