292 / COMMUNICATING WITH YOUR TEAMManaging conflict
Conflict can arise from a variety of sources,
but many experts see it as a function of
such workplace issues as personality,
personal and professional relationships,
cultural differences, working environments,
demands of the marketplace, and of course,
competition. As organizations increasingly
use teamwork, differences among team
members can lead to conflict.LIMITED RESOURCES
Everything from office space
to budgets may put people in
competition with one another.
Allocate scarce resources
fairly to avoid this.
VALUES, GOALS,
AND PRIORITIES
Confrontation can occur when
people in an organization don’t
agree on strategic direction
or basic priorities. Agreement
on goals, large and small, can
help to avoid this.US_292-293_Managing_Conflict.indd 292 30/05/16 3:05 pm