Becoming a negotiator
Being persuasive
UNDERSTANDINGdilemmas Understanding negotiation
Designing the structure
US_366-367_Preparing_to_negotiate_Op18.indd 367 30/05/16 3:06 pm
UNDERSTANDINGUS_366-367_Preparing_to_negotiate_Op18.indd 367 30/05/16 3:06 pm