The_Essential_Manager_s_Handbook

HIGH-PERFORMING TEAMS / 39

Setting standards

Create a performance agreement to

record the details of what the team is

aiming to achieve, what is required and

expected of every team member, and

what support will be available to them.

Setting out the framework for team

success clearly helps to ensure that

there is a mutual understanding and

common vision of the desired results,

and emphasizes the standards that you

expect from every team member.

CHECKLIST...

Creating a team performance agreement YES NO

1 Have I identified what is to be done and when? ..............................

2 Have I specified the boundaries (guiding rules of behavior)

or the means for accomplishing results? .......................................

3 Have I identified the human, financial, technical, or

organizational support available to help achieve the results? ....

4 Have I established the standards of performance and the time

intervals for evaluation? ..................................................................

5 Have I specified what will happen in performance evaluations

and the consequences of not meeting the standards? ..................

CHANGE PERSONNEL

If your teams get bogged

down in their own inertia or

internal fighting, rotate the

members. Consider how

certain personalities will

mesh and re-form your

teams in ways that will

better complement skills.

Tip

US_038-039_High_Performance_Teams.indd 39 30/05/16 3:00 pm