Newsweek - USA (2019-11-01)

34 NEWSWEEK.COM NOVEMBER 01, 2019

BEST CUSTOMER SERVICE

Superstores &
Warehouse
Club Stores

Costco → 8.75

Meijer → 8.48

BJ’s → 8.24

HOME GOODS

CATEGORY BRAND SCORE

Arts & Crafts %OLFN → 8.40

Hobby Lobby → 8.32

Jo-Ann → 8.16

Bookstores %DUQHV 1REOH → 8.55

+DOI3ULFH%RRNV → 8.15

%RRNV$0LOOLRQ → 8.01

Furniture
Retail

Rooms To Go → 8.58

La-Z-Boy → 8.53

Bob’s Discount Furniture → 8.19

Home Goods
& Decor

The Container Store → 8.36

Bed Bath & Beyond → 8.31

3LHU,PSRUWV → 8.28

Home
Improvement
Stores

7UXH9DOXH+DUGZDUH → 8.29

Ace Hardware → 8.25

Lowe’s → 8.20

Outdoor
Sporting
Goods

L.L.Bean → 9.07

5(, → 8.98

Bass Pro Shops → 8.70

Pet Care Petsense → 8.99

3HW6XSSOLHV3OXV → 8.41

Pet Supermarket → 8.39

Premium
Furniture
Retail

%DOODUG'HVLJQV → 8.31

&UDWH   %DUUHO → 8.00

Pottery Barn → 7.98

To y s Disney Store → 8.35

/(*2 → 8.22

$PHULFDQ*LUO → 8.17

ONLINE

RETAILERS

CLOTHING

CATEGORY BRAND SCORE

Apparel (YHUODQH → 8.42

/DQGVŠ(QG → 8.41

Hanes → 8.27

Baby & Children’s

Products

Burt’s Bees Baby → 8.35

aden & anais → 8.27

The Honest Company → 8.19

Footwear Scarpetta Shoes → 8.22

Zappos → 8.17

SPFRP → 7.87

Jewelers (WV\ → 8.57

Ross-Simons → 8.13

$OOXUH] → 7.88

Luxury Fashion

Accessories

kate spade → 8.43

Moda Operandi → 8.33

%HUJGRUI*RRGPDQ → 8.22

Members-Only

Sales

HauteLook → 7.75

=XOLO\ → 7.73

RueLaLa → 7.70

Men’s Accessories Beau Ties → 7.69

Bowtie.com → 7.59

Tiemart → 7.56

Occupational

Clothing

UniFirst → 8.14

Dickies → 8.12

USA Scrub → 7.98