MacLife - UK (2019-12)

Make sure you check

out these important

support articles on

Apple’s website to

better understand

the latest features.

ALL ABOUT THE

STARTUP SCREENS

Are you getting screens

that are different to the

one you’re used to when

starting up your Mac? Or

perhaps you’re just curious

what each of the screens

actually mean? If so, the

Apple support page has

listed all the screens you

might see on start up, at

bit.ly/ml161ask1.

WHAT TO DO IF YOUR

MAC IS LOST OR STOLEN

It’s hard to imagine ever

losing your Mac (your

iPhone, maybe) or it getting

stolen, but if it should

happen, here are some

important steps you must

take immediately:

bit.ly/ml161ask2.

BROKEN BUTTONS?

If your iPhone or iPad

doesn’t respond when you

press a button or switch,

here’s what to do:

bit.ly/ml161ask3.

Hot topics

right now

Email Mac|Life at [email protected]

Older releases of conferencing software

supplied by Zoom and partners installed

a web server in a hidden folder inside your

Home folder. This proved a serious

vulnerability, as it’s left behind even when

the main app’s removed. Apple pushed three

software updates to its Malware Removal Tool

MRT to remove these.

First check the version of MRT currently

installed, either using a utility like the free

SilentKnight from bit.ly/ml161silkn, or by

selecting the app at /System/Library/

CoreServices/MRT.app in the Finder. It must

be version 1.47 or later.

Reveal hidden items in the Finder by

pressing Cmd+Shift+.. Select your Home

folder in the sidebar, and look for a folder

named .zoomus. Some methods of removing

the web server replace it with a file of that

name, and lock its permissions to prevent the

folder from being reinstalled, so if you find a

file of that name don’t remove it.

To remove it from Microphone and Camera

lists in the Privacy tab of your Security &

Privacy pane, install the current app (without

a web server), uncheck it in those lists, then

use the app’s uninstall command in the File

menu to remove it again.

How do I check that my Mac is now safe

from Zoom?

I had the old vulnerable Zoom software installed. My Mac has now been updated to remove

it. How can I be sure that it’s worked?

If you’ve got a recent version of MRT, there’s no hidden web server folder, and no privacy listing, so your Mac

should be free of old Zoom software.

TECH SUPPORT & TECHSPLANATIONS

ASK

72 DEC 2019 maclife.com