Business Spotlight 08.2019

54 Business Spotlight 6/2019 LANGUAGE

LANGUAGE

EASY ENGLISH

Short written

communication

Immer mehr Unternehmen nutzen heute intern

Möglichkeiten zur sofortigen Übermittlung von

Nachrichten. Hier erfahren Sie Wissenswertes

zur Kommunikation über diese elektronischen

Medien und ihre Anwendung.

EASY AUDIO PLUS

O

ver the past few years, many companies have

introduced collaborative communication and

instant messaging (IM) tools such as Yammer,

Microsoft Teams or Workplace. By doing this,

they hope to reduce email overload and make

internal communication more organized, col-

laborative and effective. Individuals need to adapt

their communication styles to this new medium.

Questions

As you read these IM communication examples,

make a note of the answers to these questions:

1. How could Tony improve his style in each of the
   three examples?


2. What is the risk of Tony’s style in Example C?

attachment

[əˈtætʃmənt]

, Anhang

collaborative

[kəˈlæbərətɪv]

, kollaborativ,

teamorientiert

forecast

[ˈfɔːkɑːst]

, Prognose

instant messaging

[)ɪnstənt ˈmesɪdʒɪŋ]

, Nachrichtensofort-

versand

objection

[əbˈdʒekʃ&n]

, Einwand

overload

[(əʊvələʊd]

, Überlastung,

hohes Aufkommen

ping sb. sth. [pɪŋ]

, jmdm. etw.

(elektronisch) übermitteln

AUDIO + PLUS

You can try our

exercises on this

topic on Business

Spotlight Audio

as well as in our

exercise booklet,

Business Spotlight

Plus. To order, go

to http://www.aboshop.

spotlight-verlag.de

MIKE HOGAN

is a co-author of Business English

for Beginners A1 + A2 and Basis for

Business B1 + B2 (Cornelsen).

Contact: [email protected]

Example A

Marina:

Hi, Tony, can you ping me the service agreement

you created last week for GreenBow?

09:04

Tony:

Yes, I can do that. For what purpose do you need it?

09:04

Marina:

I’d like to adapt it and use it for another client. OK?

09:05

Tony:

I don’t have any objections. You will find the

attachment below.

Serviceagreement_Greenbow.docx

09:05

Example B

Tony:

Hi, Lisa. I hope you’re having a good day. I was thinking

about our conversation last week when you told me

about that project you did for ColourFlow. I think there

might be some useful opportunities for me to learn from

that project and apply it to a project I’m starting soon.

Could we meet next week for you to give me more in-

formation about the background to your project, what

you learned from it and what advice you might be able

to give me before I start thinking about my own project?

10:05

Example C

Sara:

Hi, Tony, are you free for a coffee tomorrow

to talk about our project?

16:11

Tony:

Yes, sure. How about 10 a.m.?

17:12

Tony:

Have you already finished the project overview?

17:12

Tony:

How was your holiday?

17:12

Tony:

Can you send me the budget forecast today?

17:12

Tony:

Oh, I almost forgot. You need to tell me what

happened in last week’s team meeting. I heard there

was a disagreement. Everything OK?

17:13