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Acknowledgements
Figure 5.2: © Qantas Airways Ltd.
Reality check: JB Hi-Fi Ltd Notes to the financial statements for the financial year ended
30 June 2015; figures 5.6, 5.7, 5.8, 5.9, 5.10, 5.11, 5.12, 5.13 and 5.14: © JB Hi-Fi Ltd.
Photo: © Andrey_Popov / Shutterstock.com.