CHAPTER 14 Performance measurement 573
TABLE 14.3 Fun Hats Company — divisional performance report with common costs allocated
Corporate
Department
stores
Specialty
stores Total
Sales
Variable costs
$ 990 000
470 000
$400 000
420 000
$520 000
370 000
$1 910 000
1 260 000
Contribution margin
Fixed cost
520 000
120 000
(20 000
50 000
) 150 000
80 000
650 000
250 000
Divisional margin
Allocated common costs
400 000
90 000
(70 000
30 000
) 70 000
80 000
400 000
200 000
Profit $ 310 000 ($100 000) ($10 000) $ 200 000
Floor space
Investment level $
900 m^2
2 200 000 $
300 m^2
75 000 $
800 m^2
225 000 $
2 000 m^2
2 500 000
The divisional margin of the department stores division shows a loss of $70 000, indicating that the
division’s revenues are not covering its direct cost, let alone making any contribution to the entity’s
common costs. The fact that sales are not covering variable costs indicates that the products haven’t
been priced correctly. Sadly at times, the focus on sales revenue as a performance measure takes
the spotlight away from what the product or service or division is actually contributing to the entity.
Products or services that are not priced appropriately or are heavily discounted may lead to greater
revenue but lower profits. That is, the more you sell, the more you lose. It is easy to sell items cheaply.
However, a performance measurement system should reward good performance.
If prices cannot be increased and costs cannot be reduced, then closing the department needs to
be considered. If the department closed, the variable costs would disappear in the short term, but
some of the fixed divisional costs might remain. However, these costs would disappear in the long
term, and the closure of the department stores division would improve the overall performance of the
organisation by $70 000. The $30 000 in common costs would then need to be allocated to the other
divisions.
The specialty stores division, although showing a positive divisional margin, is now showing a loss
once the common costs are allocated. This may signal a need to either rethink pricing, the common
cost allocation method or whether the division is operating efficiently (i.e. can it reduce costs).
Evaluation of investment level
The third objective of preparing divisional performance reports is to evaluate the performance of the
division in relation to the level of investment. This evaluation may result in an increase or decrease
of investment funds into a division. This could include expanding a division, closing a division or
redistributing investment funds. An evaluation of both the short-term and long-term consequences of
divisional closure is needed. In our example, two divisions are making a loss (see table 14.3). At first
glance, it seems that closing each of these divisions should increase the overall performance of the
organisation by the loss amounts. However, it is necessary to examine what costs will disappear if the
divisions are closed. If the specialty stores division closed, the $80 000 in common costs would need
to be allocated to the remaining departments. The divisional margin for the specialty stores division
shows it is contributing $70 000 towards the common costs, and this would be forgone if the division
were closed. So it is worthwhile investigating whether the performance can be improved to ensure that
the specialty store division can contribute to the bottom line after allowing for common costs. Further,
consideration needs to be given to the level of investment. The entity has $225 000 invested in the
specialty store division. Would the entity be better off investing the funds elsewhere? The next section
will address this more fully.