Chapter 12: Strategic Leadership 385
By word or by personal example, and through their ability to envision the future, effective
strategic leaders meaningfully influence the behaviors, thoughts, and feelings of those
with whom they work.^5
The ability to attract and then manage human capital may be the most critical of the
strategic leader’s skills,^6 especially because the lack of talented human capital constrains
firm growth. Indeed, in the twenty-first century, intellectual capital that the firm’s human
capital possesses, including the ability to manage knowledge and produce innovations,
affects a strategic leader’s success.^7
Effective strategic leaders also create and then support the context or environment
through which stakeholders (such as employees, customers, and suppliers) can perform
at peak efficiency.^8 Being able to demonstrate the skills of attracting and managing human
capital and establishing and nurturing an appropriate context for that capital to flourish
Figure 12.1 Strategic Leadership and the Strategic Management ProcessVision MissionFormulation
of StrategiesImplementation
of StrategiesStrategic
Competitiveness
Above-Average Returnsinfluenceandformation ofshapes theEffective Strategic
LeadershipyieldsyieldsSuccessful
Strategic Actions