149Stock/Inventory
■Ensure that inventory on hand is sufficient to meet cus-
tomer demand for sales items.
■Reduce issuing of rain checks by 20% in any given
month.
■Ensure that 95% of expired products are removed from
display.
■Reduce product wastage by 10%.
■Ensure that departmental shrinkage is below store
average.
■Remove all damaged or unsellable merchandise from
displays.
■Keep old product in front of new product.
■Operate stocking machines, forklifts, and ladders safely
in accordance with operating procedures.
■Follow stock security procedures each time valuable
items are accessed.
■Dispose of spoiled produce in accordance with proce-
dures outlined in job aid.
■Ensure that 90% of high-demand items are safely
accessible to all customers.
■Inform the manager of any inventory arriving damaged
or spoiled within three hours of arrival.
■Ensure that all items are dated accurately.
■Report to the designated manager any discrepancies
between inventory received and inventory expected as
soon as you observe them.
■Ensure that the time lag between product being
received at the loading dock and appearing on the
shelves in saleable condition is no greater than three
hours.