Douglas_Max,_Robert_Bacal]_Perfect_Phrases_for_Se

v

Preface xv

About the Authors xviii

Using This Book to Write Better Performance Goals 3
What Are Performance Goals Used for? 3
For the Organization 5
For the Manager 5
For the Employee 7
Where Do Performance Goals Come From? 8
How to Use This Book 10
What’s Next? 11

Setting Performance Goals That Work 12
Specific and Measurable Goals? A Balancing Act 12
Parts of a Goal Statement 15
Goals Without Criteria 16
The Goal-Setting Process 18
10 Tips for Setting Performance Goals 19

Contents

Part One. Background for Developing and

Writing Performance Goals 1

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