67■Make the review useful to employees, as indicated by
employee comments and surveys.
■Use performance goals as a basis for the performance
review.
■Identify at least two areas in which employees can
improve next year.
■Augment written forms as necessary to ensure a com-
plete performance picture.
■Give and receive feedback and information about how
the employee and the work unit can improve perform-
ance.
■Ensure that there are no surprises for any employee
during the review meeting.
■Use performance appraisal information as a basis for
planning performance for next period.
■Identify at least one action the manager can take to
help the employee do his or her job.
See also:Leadership and Organizational Climate, Productivity/
Process Improvement/Organizational Results