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■Ensure that personnel forecasts are accurate enough
that no layoffs will be necessary if the quarterly EBITDA
does not drop below 90% of estimates.
■Identify skills needed for the upcoming year and ensure
that employees have those skills.
■Identify alternate strategies (e.g., outsourcing) to meet
forecasted personnel needs within personnel budget.
■Ensure that no projects are delayed due to lack of staff
or lack of staff skill.Interviewing
■Follow the required interview protocol 100% of the
time.
■Take relevant notes in interviews so decisions can be
justified with specifics.
■Contribute to creating a professional interview environ-
ment in which candidates feel comfortable, as indicated
on follow-up surveys.
■Use behavioral interviewing techniques as outlined by
company procedures.
■Refrain from dominating interviews when there are
other interviewers.
■Provide sufficient opportunity for job candidate to
demonstrate knowledge and abilities.
■Ensure that zero validated complaints are received
regarding illegal interview questions.
■Arrive at interviews on time and ready to be an active
and effective interviewer.
■Prepare for all interviews as evident by asking relevant
and useful questions.
■Refrain from acting during interviews on any personal
biases that are not job-related.