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: Meet the next generation of business thought leaders
at strategy-business.com/youngprofs.
are in dividually considerate “offstage.” In other words, these people are able to
work the emotional magic in front of a crowd, and people look to them for
guidance and inspiration, but they also are able to see and treat people as indi-
viduals in smaller set tings. In so doing, these leaders can bring people together,
but also cre ate emotional experiences for em ployees that help them to feel hap-
pier at work.
This ties to the thread running through all of my research: Getting emo-
tions right — through formal, struc tural means and informal, cul tural means,
and, most im port ant, through the right leader ship — will be the key to the sur-
vival and suc cess of organizations in the 21st century. +
Laura W. Geller
[email protected]
is a senior editor of strategy+business.