DETAILING
WHAT TO DO
AFTER AN
ACCIDENT
AND THE
DEFINITIONS
OF IMPORTANT
INSURANCE
TERMS
WITH NAC
INSURANCE
ADVERTORIAL
INSURANCE 1 01
WHAT TO DO IF YOU HAVE AN ACCIDENT
Being involved in an accident, whether it’s a small scrape to the bumper or a
more serious impact, is generally the last thing anyone wants to experience.
But, unfortunately, it does happen, and that’s exactly why we have insurance!
If you are an affected party in an accident, there are a few crucial steps you
need to remember to help make the claim process as smooth as possible.
If anything happens that could result in a claim under your insurance
policy, you must:
- do what you can to take care of the car and prevent any further loss or
liability - inform your insurance company as soon as possible
- notify the police as soon as possible if you think that the incident was
caused by a criminal act
-^ allow your insurance company to examine the car before any permanent
repairs are started - not destroy or dispose of anything that is, or could be, part of a claim
-^ as soon as possible, send your insurance company anything you receive
from anyone about a claim or possible claim against you - give your insurance company any information or help requested
-^ consent to your personal information in connection with your claim
being disclosed to the insurance company and transferred to the
Insurance Claims Register - tell the insurance company immediately if you or anyone else entitled to
cover under this policy is charged with any offence in connection with the
use of the car or a vehicle that resulted in loss of property or bodily injury
to another person.
When you need to make a claim, your insurance company will be there to
help you. For NAC Insurance, go to nac.co.nz/claims or call 0800 501 508
and select the ‘Claims’ option.
IMPORTANT INSURANCE TERMS THAT
YOU NEED TO KNOW
Excess: The first amount of the claim that you must
pay, which is shown in either the schedule or in the policy
wording. Excesses are designed to help keep insurance
affordable, by ensuring that claims aren’t made for small
amounts that insurance isn’t designed to cover.
Modification: Any change to the car that is different
to the manufacturer’s original specifications or
recommendations. Examples include changes to the
engine, steering, performance, suspension, chassis, or
bodykits, paintwork, interior modifications, tyres and
wheels of the car. NAC does not consider a conversion
of the car to run on CNG, LPG, or biogas a modification,
provided that the car has a current warrant of fitness and
a current Alternative Fuel Inspection Certificate.
Accessory: A part of the car not directly related to
its function as a vehicle, including any radio, audio
equipment, or other in-vehicle entertainment and
communication equipment not forming an integral part of
the car, including a phone connected to a power source in
the car, and car seat covers, floor mats, or child car seats.
Loss: Physical loss or physical damage.
Uneconomic to repair: A total loss because the car is
uneconomic or unsafe to repair in the insurer’s opinion, or
stolen and not recovered.
Reasonable care: You must always take reasonable
care to avoid circumstances that could result in a claim.
You won’t be covered if you are reckless or grossly
irresponsible.
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