n the past, digital transformation used
to simply mean getting new PCs, but
that’s now been pushed aside,” said
James Norman, Chief Information Officer (CIO)
of Healthcare of the EMEA region at Dell Technol-
ogies. “People are recognising it’s actually about
the culture and how they transform the way they
work, and we’re trying to support them on that.
We’re focused on building partnerships and helping
with the understanding of what the new technolo-
gies roadmap is, and demonstrating how they
can use technology differently.”
One of Dell Technologies’ major customers is the
UK’s National Health Service (NHS) – the business
currently works with the majority of the NHS’s trusts
and hospitals in the UK. Norman notes how the
firm’s relationship with the NHS has changed subtly
over the years, from responding to tenders or
selling servers to reacting to what’s happening
within the organisation, and what’s changing
in the health industry. “Yes, we still sell computers,
software and storage – of course, that’s the business
I
Dell Technologies discusses
its partnership with the NHS
and how the business is
enabling innovation within
the healthcare industry
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AUGUST 2019
DELL TECHNOLOGIES