and embrace new technologies.”
The CTO recalls a change in culture
throughout the firm’s evolution, with
the business being a more IT-based
operation than ever before. Over 50%
of the company’s staff work in IT, with
technology underpinning the company’s
core functions. “RiverStreet is a
technology-based company. If it weren’t
for digital, as far as what we provide
to our customers, we would not have a
business case at all. Everything we rely
on is integrated into our digital billing
system. Our mapping system is digital,how we provision customers is digital,
how we upgrade them – everything
is reliant on technology,” he notes.
When the company began embracing
digital transformation, it realised fiber
was the best connectivity option for
the state. “When we embraced fiber to
the home technology in 2014, we said,
‘This is the only way to do a network’.
However, it’s expensive and we had to
take the blinders off and realise that there
are other ways to serve the unserved
customers in the rural areas, and that
could be fixed wireless,” says Call.290
AUGUST 2019RIVERSTREET NETWORKS