The Victorian Department of Health and
Human Services (DHHS) is dedicated
to ensuring the health and wellbeing of all
Victorians, providing a wide range of services
ranging from hospital and ambulance services to
child protection and family violence programmes
and beyond. The department is increasingly
finding that digital solutions can offer communities
improved services, whether that’s people with
a disability being able to easily register for a
companion card using its Companion Card
System or those applying for public housing using
the Housing Register Online Application system.
Steve Hodgkinson is CIO at the department,
presiding over an ongoing digital transformation
alongside his leadership team.
“These days, digital transformation is purely
driven by your capacity to execute projects,” says
Hodgkinson. “If you can’t execute projects then
it’s all just talk. My executive leadership team is
at the core of achieving that.” Detailing his team’sO
Dr Steve Hodgkinson, CIO
of the Victorian Department
of Health and Human Services,
details the work he and his team
have done to digitally transform
project delivery through the
Platform+Agile model318
AUGUST 2019VICTORIAN DEPARTMENT OF HEALTH & HUMAN SERVICES