Gigabit Magazine – August 2019

to a business looking to embark on

a similar journey? “Do your research.

Know your customer and what you

are looking to achieve. Communicate

openly,” she says. “I believe true

innovation comes through strategy,

learning, technology, and quality.

For any company in any industry, I ask

the same questions: How do you make

the technology work? What makes

the business work? Running IT as a

business, I try to consider the key factors

of measurement, true transparency, and

trust. My unbending mantra? Metrics are

king — you can’t manage an environment

if you don’t know your numbers.”

True digital transformations are

difficult to pull off. In fact, according

to McKinsey, less than 30% succeed.

With the experience of managing teams

of up to 20,0000 people, Vetere knows

firsthand the importance of strong

leadership and management to any

digital transformation plan. “One

of the most difficult challenges during

any transformation is being an effective

and transparent communicator so that

your team understands exactly what

you are trying to achieve and will be on

board,” she says. “People don’t often

like change, so managing the people

side of change is where it becomes an

“Being a corporate athlete

is everything to me.

It’s a part of who I am

and it’s in my blood”

—

Rhonda Vetere,

Former Chief Information & Technology Officer,

Global Infrastructure Sevrices

36

DIGITAL STRATEGY

AUGUST 2019