44 AUGUST 2019 ownerdriver.com.au
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V
ICTORIAN GRAIN OPERATOR Bill Fay has been
working in the trucking industry for many
decades. Although it wasn’t a planned decision
to enter this sector, Bill has come a long way
since buying his first truck in 1983. Coming
from a farming background, Bill says it was a
combination of both coincidence and need that
he entered into transport operations. Following
humble beginnings, Bill’s grain transport business
expanded its presence from Carranballac across
regional Victoria. However, in recent years he
has down-sized and his new company, Fay Grain,
specialises in transport of grains, dairy and other
niche goods for a range of clients across western
regional Victoria.
Recently, Bill teamed up with MaxiTRANS to get
a new Lusty EMS 34-ft Tip Over Axle Semi-Tipper
for his business. Since the latest tipper was going
to be used by one of his long-time drivers, Lionel
Spaull, he made sure Lionel was involved in the
ordering process. The new Lusty EMS Tip Over
Axle Semi-Tipper was carefully crafted to Bill and
Lionel’s specification in order to fulfil the precise
requirements of their freight task.
It’s not the first time that Bill has used a Lusty
EMS tipper. He has been relying on MaxiTRANS’
engineering expertise and quality for many years.
Having also tried other makes over the years, Bill
prefers MaxiTRANS. “It was a decision driven by
the quality of product as much as the people,” Bill
says. “Having worked with other manufacturers for
some of my other trailers, I was certain I needed to
go back to the reliability and customer satisfaction
offered by MaxiTRANS. Their trailers are built solid,
tough on the road, easy to operate and require low
maintenance. They are able to stand firm against
regional Victorian roads that can offer rather
tough driving conditions for both the driver
and the vehicle.”
“The other reason we went to MaxiTRANS was for
the people,” he says. “Over the years I have enjoyed
good working relations with many experienced
professionals in the trucking industry, including
some of the good people at MaxiTRANS. We trust
their products, and their people. It makes a huge
difference to operators to have that assurance of
reliability and efficiency.”
This is not the first tipper MaxiTRANS has
provided to Bill over the years. Lionel had been
driving a Lusty EMS tipper on the same route for
about six years before Bill and he had the latest
one built to their specification. “I didn’t have any
complaints with the previous 36-ft tipper, and I have
no complaints with the current one,” Lionel says.
“It’s a solid single tipper,” Lionel says. “With its
good differential suspension and excellent shock
absorption, you wouldn’t know it’s there half the
time. I have to do a lot of empty work on regionalVictorian roads and this one keeps the weight well
distributed.”
“It’s also a good-looking tipper with a simple
design. It has a good proportionate body in painted
aluminium which makes it easy to clean,” he says.
MaxiTRANS Area Sales Manager, Clint Bachelor,
says, MaxiTRANS specialises in understanding the
business requirements first before recommending
a tailored solution suited to their particular freight
task. “As we come into the next grain season, now is
the opportune time for operators to discuss their
freight needs to find a combination that will help
them get the most out of season,” he says.
What’s more, MaxiTRANS’ customers are supported
by its national trailer, parts and service dealer
network. “It’s MaxiTRANS’ commitment to providing
customers with safer, more efficient and reliable
transport solutions, that means we not only cover
every aspect of our customer’s transport needs,
but also deliver access to the support network
maximising uptime,” Clint says.
Bill trusts MaxiTRANS’ after-sales support and
servicing for the upkeep of his trailers. “It’s not just
about the quality of the equipment, it is also about
the level of expertise and trust we have in their
servicing team,” he says.
For more details about its equipment,
or dealer, parts and service locations, visit
http://www.maxitrans.com.MaxiTRANS tippers are made to stand the test of time. Victoria-based road
transport operator Bill Fay talks about his journey with MaxiTRANS and his
latest Lusty EMS 34-ft Tip Over Axle Semi-Tipper
ENGINEERING EXPERTISE IN
LUSTY EMS TIPPERS