IMAGE: APPLE AUGUST 2019 MACWORLD 11A
pple has announced (go.
macworld.com/nbat) a recall for
owners of the 15-inch MacBook
Pro. If you bought such a laptop
between September 2015 and February
2017, it could have a battery that is at risk of
overheating. Apple will replace the battery
in these laptops for free.
To see if your laptop is part of the recall,
click on the Apple () menu and select
About This Mac. In the overview section of
the About This Mac window that appears,
you should see the OS as the main header.
Just underneath that is the listing for your
Mac. If it says, “MacBook Pro (Retina,
15-inch, Mid 2015),” take note of the serial
number. Then go to Apple’s website (go.
macworld.com/subm) and submit the serial
number to see if your 15-inch MacBook Pro
is part of the recall.
If your laptop is part of
the recall, you can take it to
an Apple Authorized
Service Provider or an
Apple Retail Store, or you
can contact Apple
Support to arrange
mail-in service via the
Apple Repair Center.
According to Apple’s
support document
(go.macworld.com/
apsu), the service
may take up to two
weeks. ■Apple issues voluntary recall of
15‑inch MacBook Pro
Laptops sold between September 2015 and February 2017 are affected.
BY ROMAN LOYOLA