Visual Merchandising and Retail Design – July 2019

(John Hannent) #1
53

Rajkumar Agarwal (Left), Director, Agarwal Stores & Mayank Agarwal (Right),
Director, A3 Stores

I


t has been a long journey. My father started
this business in 1936. He always believed
in the principle of fixed prices and quality
materials. Through his sheer hard work and
principles, we entered the garments retail
sector in 1980s and became what we are
today,” says Rajkumar Agarwal, Director,
Agarwal Stores.

Agarwal has three outlets in Indore with
the latest outlet (A3 Stores) getting opened
just 2 years back. Spread over 30,000 sq
ft space, A3 has been designed keeping
youth and contemporary tastes in mind.
“We have a different customer base and a
different marketing approach for A3. It has
been designed keeping the urban culture
in mind. As part of the marketing plan for
it, we are running an advertisement on PVR
screens targeting young consumers,” informs
Agarwal.

With over 200 employees working across the
outlets, Agarwal Stores has made a mark for
itself in the city of Indore. The success can be
seen in the fact that even the 5th generation

It’s all about building lasting customer relations


Agarwal
Stores

of long committed customers today prefer
Agarwal Stores over others. “The major
reasons for the success of Agarwal Stores
have been the personal attention given to
customers, the sincere relations, fixed prices,
and quality control. We have always believed
in this and today we see the grandchildren
of our long committed customers buying
from our stores. This is more satisfying than
anything else.”

Late Shri Kanhaiya Lal Agarwal founded Agarwal Stores in 1936 with limited resources and ample
determination. Today Agarwal Stores stands as one of the most popular readymade garment stores in Indore.


Today Agarwal Stores is looking to expand
within the existing outlets while focusing
on the ladies segment. Rajkumar Agarwal
shares, “Sarees, lehngas, and ethnic wear are
our main focus. We will dedicate a space of
about 10,000 sq ft just for the ladies segment.
We always believe in giving value to our
customers and this has been our success
mantra. We are also planning to introduce
more brands to A3. “ l

July 2019
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