Sandhya Michu
[email protected]I
ndia is witnessing an automation
wave. There is a potential for
India to become the global hub of
business automation with the
help of digital and human workforces,
which are running data-driven
operations for companies across the
globe. India has an upper hand over
other regions because of its history of
operational excellence, experience in
scaling and a large workforce.
Businesses are increasing their human
workforce with digital emphasis,
which is driven by the growing
prevalence of millennials in the labour
force and the reality of a rapidly aging
workforce. There is a significant
percentage of global outsourcing
industry and global in-house centres,
with decades of process knowledge
and an agile workforce. This
combination provides a plethora of6 I COMPUTER RESELLER NEWSI JULY, 2019I crn.in
Cover Story
RPA TO
ACCELERATE
AUTOMATION
WAVE
As India is poised to become the automation capital of the
world, large enterprises have started experimenting with
the power of bots, also known as Robotic Processing
Automation (RPA), to automate mundane business
processes. But can RPA become a catalyst for the work
culture of the organisation, is something most
organisations are yet to ascertain