IMAGE: MARK HACHMAN APRIL 2019 PCWorld 17:LQGRZVƴƳVKRXOGQHYHUUHERRW
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What Microsoft could do better: Educate users, improve Windows Update controls, and
commit to rebooting only when the PC is not in active use. BY MARK HACHMANI
f you think Windows should never, ever
update while you’re using it, a new
survey by the University College,
London agrees with you.
In a survey of 93 participants, the study
found that Windows 10 Home’s WIndows
Update patching experience provedfrustrating, in part because users simply
weren’t familiar with the tools that Microsoft
provided for automatically updating their
PCs. Windows itself also provided limited
information to assist users in making decisions
on when to allow patches, and its built-in
tools were inadequate, the researchers said.