◼ STRATEGIES Bloomberg Businessweek January 27, 2020Blessedarethehumble.Increasingly,researchshowsthat
leaderswhosharecreditanddon’tseekthespotlighthave
better-performingteamsthatproducebetterresults.That’s
backedupbydatafromTulsa-basedHoganAssessments,
whichdevelopspersonalityteststopredictworkplace
performance.“ACEOwhomakesbigpromises,whoisa
narcissist,canruina company,”saysHoganChiefScience
OfficerRyneSherman.“Thecuretoallthatishumility.”
—DimitraKessenidesSTRONGLYDISAGREEDISAGREEAGREESTRONGLYAGREEPLAY IT LOW-KEY
41THEBOTTOMLINE GroupssuchasDeclare,Enrich,andtheYPO
lettopmanagersairgrievancesandseeksolutionstoproblems
they’refacingonthejoborathome.Do you have enough humility to lead? Take our quiz. Indicate the extent to which you
agreeordisagreewitheachstatement.Workquicklyandrespondtoeverystatement.big help as her finance startup struggled last year.
“We meet once a month, and everybody is gener-
ous by offering connections for fundraising and
suggestions for partnerships,” Sobieski says.
A more venerable provider of such services
is the YPO—Young Presidents’ Organization—a
70-year-old group that’s adapting to the digital
age. It started in 1950 as a gathering of 20 busi-
ness leaders in New York, and today it has 27,000
members worldwide, whose companies have a
combined revenue of $9 trillion. For an annual
fee of $3,750, members get access to international
events, local meetings with peers, mentorship,
and online coaching. Leah Busque, a founder ofTaskRabbit, a web platform for finding service
workers, joined in 2012. When she was negotiat-
ingthesaleofhercompanytoIkeain2017,she
says,herYPOpeersservedasa sortof“personal
advisory board of directors.” People who had sold
their companies “advised me how to think about
it, and that was incredibly helpful,” says Busque,
who now works at venture fund Fuel Capital.
Without their support, “it would have been a lot
harder, and I would have not been as confident.”
�Serena Saitto① I appreciate other people’s advice at work
② It’s not my job to applaud others’ achievements
③ People lose respect when they admit their limitations
④ I am entitled to more respect than the average person
⑤ I do many things better than almost everyone I know
⑥It annoysmewhenothersignoremyaccomplishments
TOTALquestions ② – ⑥for ① questionfor score:yourTally4 points 1 point DISAGREESTRONGLY3 points 2 points DISAGREE2 points 3 points AGREE1 point 4 points STRONGLY AGREEScore 6–16:LOW HUMILITYOther people are likelyto describe you asconfident and self-assured, as not payingattention to feedback,and as taking yourselftoo seriouslyScore 17–19:MODERATE HUMILITYPeople will say that youhave a nice mixture ofdiffidence and confidence,and that you know whento listen and when tospeak upScore 20–24:HIGH HUMILITYOthers might describe you asmodest and unassuming, asrespecting others’ opinions, aswilling to listen to (and profit from)feedback, and as regarding yourselfwith some ironic detachmentQUIZ: HOGAN ASSESSMENTS