What a Car - UK - (2020-04)

44 April 2020 whatcar.com

ADVICE

HondaCR-V(2012-2018)Reliabilityrating95.9%

TheCR-VisanotherlargeSUVthat’sageingwell;only12%of

carssufferedafaultandtheonlyseriousproblemareawasthe

gearbox.Allofthecarscouldstillbedrivenandwerefixedinless

thanaweek;morethanhalfwerefixedunderwarrantyandno

repairbillsexceeded£500.

RangeRoverSport(2014on)Reliabilityrating94.4%

Here,we’relookingattheveryearliestversionsofthelatestRange

RoverSport,andownerstoldusthatonly8%ofcarshadproblems

withtheirsuspension.Allcarsremaineddriveableandwererepaired

thesameday,althoughbillsrangedfrom£1000to£1500.

ToyotaAurisHybrid(2013on)Reliabilityrating98.5%

TheAurisHybridisalmostasdurableastheLexusCTastheyears

pileon.Amere6%ofownersreportedafaultwiththeircarand

theonlyareaconcernedwasthebattery.Thefaultswerefixedfor

freeinlessthanaday.

LexusRX(2009-2016)Reliabilityrating97.7%

Just4%ofprevious-generationRXownerstoldustheircarhadgone

wrong,andtheonlyproblemareawastheexhaustsystem.Allcars

couldstillbedrivenandwerefixedinlessthanaweek;repairbills

rangedfrom£301to£500.

Land Rover Discovery (2004-2017) Reliability rating 60.2%

Owners told us 36% of previous-generation Discoverys went wrong,

with engine and suspension issues the most common ailments,

followed by the brakes and battery. A third of cars were out of action

for more than a week, and while some costs were covered by the

warranty, some owners paid out more than £1500.

Hyundai Santa Fe (2006-2012) Reliability rating 61.6%

According to owners, 40% of Santa Fes went wrong, with engine

electrics being the biggest cause for concern, followed by the engine,

exhaust and fuel systems. Nearly half of cars couldn’t be driven and

took more than a week to fix. While some repairs were done for free,

some cost more than £1500.

Toyota Prius (2009-2015) Reliability rating 92.8%

Just 4% of Prius owners said their car went wrong, with trouble

spots centred on the battery, engine and fuel system. Some of the

cars were off the road for up to a week, and repair bills ranged from

£101 to £750.

Lexus IS (2013 on) Reliability rating 96.6%

As with the Leaf and Prius, the IS is actually a very reliable car,

even if it isn’t perfect. Only 7% of IS owners reported a fault, and

the only areas affected were the wheels and tyres. All of the cars

could still be driven and were fixed the same day for a cost of

between £301 and £500.

Large & luxury SUVs Electric cars & hybrids

Toyota RAV4 (2013-2019)

What went wrong?

Brakes7%

Lexus CT (2011 on)

What went wrong?

Battery4%

BMW X5 (2007-2013)

Whatwentwrong?

Battery20%Suspension20%Brakes15%

Air-con10%Engine5%Engineelectrics5%

Non-engineelectrics5%Steering5%

NissanLeaf (2011-2018)

Whatwentwrong?

Brakes8%Suspension8%

LEASTRELIABLE LEASTRELIABLE

MOST RELIABLE MOST RELIABLE

RELIABILITY

RATING

97.6%

RELIABILITY

RATING

99.5%

RELIABILITY

RATING

54.5%

RELIABILITY

RATING

90.8%

Owner comment

“It’s a very reliable car with

decent performance and

lots of equipment inside”

Owner comment

“The thing I like best about my

CT is its reliability; it’s had no

breakdowns or big problems”

Owner comment

“We’ve had problems with the

infotainment and connectivity,

and running costs are high”

Owner comment

“The things I like best about

the Leaf are its reliability and

how cheap it is to run”

THE RAV4 IS the most

dependable large SUV when

it’s less than five years old, and

older versions of the same

generation remain almost

as problem-free. Only 7% of

cars had a fault and the only

components affected were

the brakes. All cars could still

be driven and were fixed the

same day, with costs ranging

from £101 to £200.

THE CT MAY not be the most

exciting car to drive, but it

definitely is one of the most

dependable. In our charts for

newer cars up to five years old,

it scored a perfect 100% for

reliability, and it hardly dips

from this as it gets older. Only

4% of cars had a problem and

all were related to the battery.

All of the troubled cars were

fixed the same day for free.

PROBLEMS ARE RIFE on the

second-generation X5, with

45% of cars going wrong.

Suspension and battery issues

were the most common

complaints, followed by

air-con and brakes. Most cars

were fixed the same day, and

although a small percentage

were covered by warranty,

most bills were more than

£201 and some were £1500.

ALTHOUGH THE LEAF is at the

bottom of the chart, it isn’t

unreliable; it just isn’t quite

as bulletproof as those at the

top. Only 8% of these original

Leafs had a problem, and the

only areas concerned were

the brakes and suspension.

All cars could still be driven

and were fixed in less than a

week, with bills ranging from

£301 to £750.