Consumer_Reports_-_April_2020

Brand report cards are

built on an average of the

Overall Score for each

model tested. A brand must

have at least two models

tested to be included. The

Overall Score is based

on four key factors: road

test, reliability, owner

satisfaction, and safety.

The road-test scores are

for vehicles pur chased by

CR and run through more

than 50 tests. Reliability

predictions are based on

problems reported by CR

members in 17 trouble

areas. Owner satisfaction

from surveyed CR members

reflects whether drivers

would purchase the same

car if they had to do it

again. Safety includes

crash-test results and

extra points awarded

for proven advanced

safety features that come

standard for the model.

are factored into each model’s Overall

Score. The best brands on this list tend

to have more vehicles in their product

lineups that consistently performed well.

CR recommends all the Porsche,

Genesis, and Mazda (another top brand)

models we’ve tested. Subaru falls just

short of that distinction because of the

below-average predicted reliability of

its WRX sedan. Tesla was the biggest

gainer, climbing eight positions due to

the improved reliability of the Model 3

and Model S sedans.

The bottom brands are also an

unchanged club, with Fiat, Mitsubishi,

Jeep, Land Rover, Cadillac, Jaguar, Alfa

Romeo, and GMC again falling short.

We tested a total of 36 models from

those brands, and we recommend only

one, the Jeep Grand Cherokee.

Brands that move slightly up or

down in our ranking tend to have new

or redesigned model offerings, such as

Audi with the A6 and A8, or changes in

predicted reliability. Shoppers should

remember that models from all brands

can vary in reliability performance.

19

1

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78

30

30

4

2

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U

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C

K

27

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v 0

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79

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17

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25

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