THE WALL STREET JOURNAL. ** Saturday/Sunday, March 14 - 15, 2020 |B3
It is tough to work in a
handshake business when you
can’t shake hands.
As companies around the
world grapple with the fast-
spreading coronavirus, they
are trying to balance protect-
ing employees with minimiz-
ing the impact on operations.
At many technology and
customer-service companies,
working remotely is a simple
fix.
But for a huge part of Wall
Street—buyout and invest-
ment firms, investment bank-
ers and consultants—working
from home is difficult.
Some deals, loans and in-
vestments have to get done in
person. Meanwhile, stock-price
volatility and uncertainty in
credit markets are making it
difficult to price and finance
deals.
At Ion Pacific, a Hong Kong-
based investor in technology
companies and funds, one
founder has decamped to
Northern California, while the
other has based himself in Eu-
rope since coronavirus began
to spread in China.
Keeping some employees in
different regions was done
strategically so that meetings
could be held in person with
counterparties in case of po-
tential quarantines. Even for
meetings that do take place,
the event can be awkward, es-
pecially since the traditional
way to seal a deal—the hand-
shake—has been upended.
“Nobody knows what to do.
It’s like the weirdest blind date
and you’re not sure what they
think about you,” said Michael
Joseph, the firm’s co-founder.
“It’s Tinder gone bad.”
In some regions, clients
have canceled meetings for
now. But in London, Mr. Jo-
seph said he had 14 meetings
in three days this week.
In a lot of parts of the fi-
nance field, much of the work
has traditionally been done in
person. And it isn’t just
schmoozing.
Before closing on a large
commercial purchase, for exam-
ple, a real-estate investor must
travel to the property they
want to buy. An investment
banker looking to underwrite a
loan will visit with manage-
ment and look over proprietary
financial documents a company
might be uncomfortable shar-
ing electronically.
Bankers, lawyers and pri-
vate-equity executives say sale
processes of businesses that
started ahead of the global
spread of coronavirus remain
in the works and will be fin-
ished if the financing market
allows.
Potential deals that haven’t
gotten off the ground are
likely to be sidelined until
signs emerge of greater mar-
ket and economic stability.
Dozens of capital-markets law-
yers at large international
firms left work early this week
in London, with some heading
out at 1 or 2 p.m. because of
the lack of deals being brought
to market, some of them said.
That slowdown is under-
scored by a 21% drop in the
total value of mergers and ac-
quisitions globally so far this
year to $557.7 billion from the
year-earlier period, according
to Dealogic, driven in part by
a 46% decline in the U.S.—the
world’s biggest M&A market.
And some deals that are
moving forward are attracting
fewer bidders, one lawyer
said, prompting concerns over
potentially fewer price wars
and depressed valuations as a
result.
The deal slowdown is a po-
tential problem for some hard-
hit industries, like energy
companies and airlines, which
might need loans as their
businesses get squeezed from
coronavirus and a collapse in
oil prices.
—Simon Clark
and Laura Saunders
contributed to this article.
BYBENDUMMETT
ANDJULIESTEINBERG
In-Person
Meetings
Still Key
For Deals
And without those
handshakes? ‘It’s
like the weirdest
blind date.’
Ian Schrager’s Public hotel in downtown New York City has laid off some employees ‘temporarily.’
celed all its U.S. cruises until
April 30.
“We understand the gravity
of the public health crisis con-
fronting the country. And this
is our part to play,” a Royal Ca-
ribbean spokesman said. The
30-day suspension affects 26
ships and 114 sailings, he said.
Carnival has 104 boats, in-
cluding its namesake fleet, Hol-
land America and Cunard. Ear-
lier Friday, its Costa and Aida
brands, which sail mostly in
Europe, had announced suspen-
sions.
“The cruises currently taking
place will now call at ports to
allow guests to disembark and
return to their homes,” a Carni-
val spokesman said.
Viking Cruises, which has 79
mostly smaller vessels, and
Walt Disney Co.’s cruise line
have also suspended services.
In a letter to customers, Viking
Cruises’ chairman said 29 pas-
sengers on a river cruise in
Southeast Asia were being
quarantined after one guest
was exposed to the virus on a
flight.
Cruise ships moved 30 mil-
lion passengers last year, most
of them Americans. Carnival is
the biggest operator, with
nearly 13 million passengers
last year. Before the virus, the
industry was enjoying strong
demand from travelers and
competing to build bigger and
more luxurious vessels.
Carnival, Royal Caribbean
and Norwegian had more than
227,000 employees as well as a
number of contractors and sea-
sonal staff last year, generating
combined revenue of more than
$38 billion.
Shares of the three compa-
nies have tumbled more than
65% apiece so far this year,
erasing nearly $50 billion in
combined market value through
Friday’s close.
Now, there will be dozens of
massive cruise ships sitting idly
at sea. While most of the com-
panies said they expect to re-
sume sailings in April, it isn’t
clear how quickly demand
might return.
“The industry will eventually
recover,” as long as the compa-
nies remain liquid and solvent,
said James Hardiman, an ana-
lyst at Wedbush Securities Inc.
“But I still hear people talking
about hopefully things will go
back to normal in the next few
months. I think that’s a fantasy
for the cruise space.”
BUSINESS & FINANCE NEWS
The world’s four biggest
cruise lines said they were cut-
ting short voyages and sus-
pending much of their opera-
tions until April, an
unprecedented shutdown of a
$38 billion industry in the wake
of the coronavirus pandemic.
The U.S. State Department
and health officials have ad-
vised Americans not to take
cruises, and bookings have
plunged after two Princess
Cruises ships suffered out-
breaks of the respiratory ill-
ness. The companies’ efforts to
reassure customers, such as
preboarding screenings and re-
strictions on passengers over
70 years old, have been over-
whelmed by virus fears and
travel restrictions.
Carnival Corp., Royal Carib-
bean Cruises Ltd., Norwegian
Cruise Line Holdings Ltd. and
MSC Cruises said Friday they
were cancelling dozens of trips
from the U.S. The decisions, an-
nounced hours apart, came a
day after Carnival’s Princess
Cruises suspended its opera-
tions for 60 days.
President Donald Trump
said the decision was made at
his request and will go into ef-
fect at midnight.
Royal Caribbean, which has
61 boats, said it was suspending
all cruises in the U.S. for 30
days beginning Saturday. Nor-
wegian said it was halting its
28 ships, including the Oceania
and Regent Seven Seas lines,
until April 11. MSC Cruises can-
BYDAVESEBASTIAN
ANDCOSTASPARIS
Cruise Business Comes to a Halt
The companies’ efforts to reassure customers have been overwhelmed by virus fears and travel restrictions. Aida halted trips until April 10.
GERARD JULIEN/AGENCE FRANCE-PRESSE/GETTY IMAGES
U.S. banning travel from conti-
nental Europe for 30 days.
In San Francisco, where
STR said revenue per available
room tumbled 46% for the
week ended March 7 compared
with a year ago, hotel manag-
ers were the most aggressive
in cutting room rates in hopes
of luring new business. Hotels
slashed their daily rate for
corporate reservations by 35%
to $302 between March 3 and
March 10, Tripbam said.
“It’s one of the most expen-
sive markets in the world and
we rarely see rate drops,” said
Steve Reynolds, Tripbam’s
chief executive.
Hotels in other hard-hit cit-
ies followed suit. Average
People are afraid to travel,” he
said in an interview. “And by
the way, it’s not an irrational
fear. It’s judicious to try to
stay away from crowds.”
Many hotel managers have
been urging staff to use vaca-
tion days now, with business
off dramatically, and some
may ask staff to take unpaid
furloughs in an effort to avoid
permanent job cuts, hotel
owners and executives said.
New corporate bookings at
U.S. hotels dropped by about
20% over the past few days,
according to Tripbam Inc., a
firm that tracks and books
corporate hotel rates. The out-
look is expected to deteriorate
further, especially with the
laid off about 40 employees,
according to people familiar
with the matter.
“Due to the changing travel
environment, the team at
Kimpton Hotel Eventi has had
to make the difficult decision
to modify staffing in order to
reflect current business lev-
els,” a Kimpton spokeswoman
said.
Hotelier Ian Schrager’s Pub-
lic hotel in downtown New
York City has laid off some
employees “temporarily” until
the business can get its foot-
ing again, Mr. Schrager said.
In the past week, the hotel’s
occupancy has dropped by
more than 50%.
“People are afraid to go out.
sent a letter urging Harvard’s
president to prioritize diver-
sity and inclusion in the
search.
The university said the
search for the new dean won’t
be delayed despite the corona-
virus outbreak, and those in-
volved in the search process
will continue to take any pre-
cautions warranted.
The current dean is facing
the challenge of Harvard stu-
dents finishing the semester’s
classes remotely via online
learning platforms. Tuesday,
the university told students to
move out of their campus
housing by Sunday and not to
return until further notice.
Trevor Hill, co-president of
HBS’s energy and environment
club, said he would like to see
a dean who throws the weight
of the school behind specific
policy solutions that combat
climate change. He sent a let-
ter to the dean search commit-
tee in February asking for a
leader who will push leaders in
the corporate world for action.
oritize taking “the challenge of
revamping the curriculum to
reflect environmental and so-
cietal challenges seriously.”
The letter was written by
two M.B.A. students from the
class of 2021, Tarun Galagali
and Tomas Rosales, who co-
chair the Next Generation Cap-
italism group on campus. The
letter stated they are encour-
aged by the steps Harvard has
taken in recent years to mod-
ernize the business school’s
curriculum but more can still
be done. The students said
they met with the provost this
week in a constructive meeting
to discuss the points they raise
in the letter.
“The new dean should be
someone who challenges or-
thodoxy when he or she thinks
it’s stale and has a track re-
cord of doing so,” Mr. Galagali
said in an interview.
A university spokesman de-
clined to comment on the
school’s search process.
In January, HBS’s African-
American Alumni Association
Several stakeholders of Har-
vard Business School are push-
ing the university to name a
new dean who will use the
school’s clout to raise aware-
ness on social issues ranging
from climate change to diver-
sity in hiring.
Harvard Business School
has been on the hunt for a new
boss since November when Ni-
tin Nohria, the current dean,
said he planned to step down
in June after 10 years on the
job. Since then, several stu-
dent and alumni groups have
sent letters to the president of
Harvard University, Lawrence
Bacow, asking for a more di-
verse hire, such as a woman or
person of color, or someone
who will voice support for cer-
tain ideologies, such as the
benefits of stakeholder-fo-
cused capitalism.
Last month, more than 250
HBS students signed a letter to
the school’s search committee
asking that the new dean pri-
BYPATRICKTHOMAS
Harvard Pressed on Dean Search
daily prices for corporate
bookings fell about 18% for
Austin hotels, which are reel-
ing from the cancellation of
the annual South by South-
west festival that was sched-
uled to start March 13.
In New York City, RevPAR
fell 20%. Hotels reduced cor-
porate rates by almost 5%,
Tripbam said. Hotel rooms in
the popular Times Square
neighborhood that in previous
years at this time would go for
$200 to $300 a night could be
had for as little as $60, said
Sean Hennessey, chief execu-
tive officer of hotel consultant
Lodging Advisors.
“Even midsized hotels are
racking up millions of dollars
in canceled reservations and
canceled group contracts,” Mr.
Hennessey said.
Hoteliers usually view cut-
ting room rates as something
of a last resort, mostly be-
cause it can be difficult to re-
sell customers the same room
a bit later at a steeper price.
“Some of them hit the panic
button and are dropping
rates,” Mr. Reynolds said.
The big brands tend to dis-
courage their hotel operators
from reducing room rates, and
history shows that the prac-
tice has at best mixed results.
Reducing rates is a direct
hit to profits, and once the
prices come down it is diffi-
cult to quickly raise them.
Consumers generally resist
price increases and are armed
with online tools to shop
around, said Jim Butler, chair-
man of the Global Hospitality
Group at law firm Jeffer Man-
gels Butler & Mitchell LLP.
Hotels reeling from the out-
break of the coronavirus are
cutting room rates and start-
ing to reduce staff, an effort to
stabilize the business after
plunging revenue, canceled
group events and sharp de-
clines in corporate travel.
The U.S. hotel industry ab-
sorbed a direct blow during
the first week of March with
revenue per available room, or
RevPAR, a critical perfor-
mance metric, falling 11.6%,
hotel data firm STR said. That
was the biggest weekly decline
since 2013. Occupancy rates
declined 7.3%.
Some hotel companies in
the U.S. and Europe are brac-
ing for the worst by cutting
payroll. Scandic, the largest
hotel company in Europe’s
Nordic countries, with more
than 280 properties in opera-
tion or under development,
said on Thursday it would give
“notice of termination” to
2,000 staff members in Swe-
den. That represents about
half of its permanent employ-
ees in its home country.
“Significant cutbacks will
also be necessary in Scandic’s
other markets,” it said. The
terminations will include back-
office employees, as well as
front-desk receptionists, con-
cierges and other customer-
facing staff, said a person fa-
miliar with the matter.
The Kimpton Hotel Eventi
in Manhattan, part of the
Kimpton lifestyle-brand chain
owned by InterContinental
Hotels GroupPLC, recently
BYKEIKOMORRIS
ANDCRAIGKARMIN
Hotels Cut Staff, Prices as Bookings Sink
shares in recent days as a re-
sult of marketwide circuit
breakers as a failure of any
condition to acquire HP. Xerox
said it would take the same
view in future trading halts.
HP last week rejected Xe-
rox’s $35 billion bid to take
over the company, saying a
combination would dispropor-
tionately benefit Xerox share-
holders and that Xerox doesn’t
have the operational experi-
ence in HP’s sectors, such as
personal systems, home print-
ing and 3-D and digital manu-
facturing.
A deal would combine
household names that have
been trying to reorient their
businesses. The two compa-
nies dominate different areas
of the printer market and have
both been cutting costs as the
need for printed documents
declines.
Xerox HoldingsCorp. said
it is putting its campaign to
take overHPInc. on hold, a
sign that the coronavirus pan-
demic is affecting deal making.
The company said Friday it
is postponing additional pre-
sentations, interviews with the
press and meetings with HP
shareholders.
“In light of the escalating
Covid-19 pandemic, Xerox
needs to prioritize health and
safety of its employees, cus-
tomers, partners and affiliates
over and above all consider-
ations, including its proposal
to acquire HP,” Xerox Vice
Chairman and Chief Executive
John Visentin said.
The company said it doesn’t
consider the market decline
since it put out its bid or the
temporary suspensions of HP
BYDAVESEBASTIAN
Xerox Pauses Takeover
Campaign for HP,
Citing Virus Concerns
KEVIN HAGEN FOR THE WALL STREET JOURNAL