6 kill outlookC 6 koillsr ene (^) esdRedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
Skills, knowledge and abilities $ttitudes
2 2 2
ECONOMY G/ 2 %$/
Cognitive skills^24 %
Engagement skills^6 %
Management skills^15 %
Physical abilities^3 %
Technology skills^12 %
Ethics^3 %
Self-eĴcacy^24 %
Working with others^11 %
(^96) keillss mRoilslti pnrigor (^) itsizeRdil flo fr orecskuillisng and upskilling in the next ıve years (share of organizations surveyed)
Skills, knowledge and abilities $ttitudes Global average
Resilience, IJexibility and agility^53 %
AI and big data^47 %
Analytical thinking^47 %
Leadership and social inIJuence^43 %
Creative thinking^41 %
Empathy and active listening^37 %
Curiosity and lifelong learning^33 %
Technological literacy^33 %
Design and user experience^31 %
Service orientation and customer service^29 %
:R 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
G (^2) lobal% %
T 3 rreafeirnreidn sgou (^) rfcuesn odf ifunngding for training, upskilling and reskilling efforts (share of organizations surveyed)
ECONOMY GLOBAL
Co-funding across the industry^10 %^16 %
Free-of-cost training^25 %^28 %
Funded by government^20 %^22 %
Funded by my organi]ation^88 %^87 %
Public-private hybrid funding^31 %^24 %
:orkIorce strateJ\ outlook
T(xapelectnedt cohuantgleo oin Rtal (^) einnt (^) availab ility, development and retention in the next ıve years (share of organizations
surveyed)
,mproving :orsening Global average Global average
Talent availability when hiring
44 % -^100 % +^100 % 42 %
Talent development of existing workforce
4 % -^100 % +^100 % 84 %
Talent retention of existing workforce
28 % -^100 % +^100 % 50 %
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
ECONOMY G/ 2 %$/
. Improve talent progression and promotion processes^54 %
. Oijer higher wages^34 %
. Better articulate business purpose and impact^30 %
. Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^26 %
. Improve people-and-culture metrics and reporting^24 %
. Ocoijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^24 %
. Support employee health and well-being^20 %
. Improve internal-communication strategy^18 %
. Provide eijective reskilling and upskilling^18 %
Improve working hours and overtime^14 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+(,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
ECONOMY G/ 2 %$/
. Run comprehensive DEI training for managers^60 %
. Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^48 %
. Run comprehensive DEI training for staij^48 %
. SreeTt^ uDireEmI^ geonaltss,^ targets^ or^ Tuotas^ that^ exceed^ public^44 %
. Set up Employee Representation Groups^30 %
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Economy Profile / 2
Italy
Working Age Population (Millions)
45. 5