6 kill outlookC 6 koillsr ene (^) esdkedil ltos perform well in key, stable roles within the company (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes
2 2 2
INDUSTRY G/ 2 %$/
Cognitive skills^24 %^2
Engagement skills^9 %
Management skills^11 % ^2
Physical abilities^3 %
Technology skills^12 %
Ethics^4 %
Self-eĴcacy^28 %^2
:orking with others^10 %
(^96) keillss mkoilslti pnrigor (^) itsizekdil flo fr orecskuillisng and upskilling in the next five years (share of organizations surveyed)
6 Nills NnoZledge and abilities $ttitudes Global average
Technological literacy^48 %
Leadership and social inIJuence^46 %
Analytical thinking^43 %
AI and big data^37 %
Service orientation and customer service^37 %
Creative thinking^32 %
Resilience, IJexibility and agility^32 %
Motivation and self-awareness^30 %
Curiosity and lifelong learning^28 %
Empathy and active listening^24 %
:k 6 killis lrle sTutiaredb iblyit thye workforce that are expected to remain the same (share of all skills
reTuired)
Global% %
TTyrpaeisn oifn trgain (^) itnyg ppreioritized by organizations surveyed for future reskilling and upskilling (share of organizations
surveyed)
2 2
ROLES INDUSTRY G/ 2 %$/
Employer-sponsored apprenticeships^9 %
Internal training departments^26 %^2
Licensed training from professional associations^17 %
On-the-Mob training and coaching^29 %^27
Private-sector online-learning platforms^11 % ^2
8 niversities and other educational institutions^7 % ^0
Workforce strategy outlook
)Toup psriacneticesss w pithr athec gtriceateess (^) t tpoot (^) einmtialp troo imvpero tvea tlaleennt tav aaivlabaiillitay (bshilaritey of organizations surveyed)
INDUSTRY G/ 2 %$/
Improve talent progression and promotion processes^49 %
2 Oijer higher wages^37 %
Provide eijective reskilling and upskilling^35 %
Mproogreram^ divmeressity,^ eTuity^ and^ inclusion^ policies^ and^26 %
Better articulate business purpose and impact^22 %^2
Improve people-and-culture metrics and reporting^22 %
Support employee health and well-being^22 %
Ocoijuenr^ tmrieosre^ remote^ and^ hybrid^ work^ opportunities^ within^20 %^2
Improve internal-communication strategy^14 %
0 Improve safety in the workplace^12 %
K0oesyt c comommonp coomnpeonntenst (^) so off '+E,, p (^0) ro pgrramogmersa m(sharmee osf organizations surveyed)
INDUSTRY G/ 2 %$/
Run comprehensive DEI training for managers^47 % ^2
2 Ecmhaibned^ DEI^ goals^ and^ solutions^ across^ the^ supply^43 %^2
Run comprehensive DEI training for staij^39 %
SreeTt^ uDireEmI^ geonaltss,^ targets^ or^ Tuotas^ that^ exceed^ public^37 %^2
Evinrtabuall es^ ipnacesclusion^ and^ accessibility^ across^ physical^ and^33 %
:h(sharaer oef oorgfan cizoatimonps asunrvieeysed (^) )^ith +, 0 7 rograms %
Global %
Industry Profile 2 / 2
Supply chain and transportation
Global Employee (millions, ILO estimates)
245. 6