As skills are being disrupted, businesses are designing and scaling up their training programmes.
In the 2020 Future of Jobs Report, companies estimated that 42% of workers had completed
training that bridged skills gaps. That share receded slightly to 41% in 2023. Given that
businesses see skills gaps in the local labour market as the foremost barrier towards achieving
industry transformation and investing in learning and training on the job as the most promising
workforce strategy for achieving their business goals (see Chapter 5), formulating effective reskilling
and upskilling strategies for the next five years is essential for maximizing business performance.
Upskilling priorities and
strategies
Figure 4.5 summarizes the training strategies of companies responding to the Future of Jobs
survey. The highest priority for skills training from 2023 to 2027 is analytical thinking, which is set to
account for 10% of training initiatives, on average. The second priority for workforce development
is to promote creative thinking, which will be the subject of 8% of upskilling initiatives.
Reskilling and upskilling priorities in the next
5 years
4.2
Working with others
Engagement skillsCognitive skillsEthics Physical abilitiesTe c h n o l o g y s k i l l sSelf-efficacy
Management skills
0 20 40 60 80 100 0 2 4 6 8 10 12
Source
World Economic Forum, Future of Jobs Survey 2023.
Note
The Future of Jobs Survey uses the World Economic Forum's Global Skills Taxonomy.
Average compositionof reskilling strategies
FIGURE 4.5 Reskilling and upskilling, 2023-2027Aggregated rankings of reskilling and upskilling priorities reported by surveyed organizations. Ranking differences relative to the ranking of
skill importance in 2023, as denoted in Figure 4.2. (Positive ranking differences indicate strategic priorities.) Share of companies which include each skill in their reskilling and upskilling strategies for 2023 to 2027. Average composition of reskilling and upskilling initiatives of
surveyed organizations.
Share of companies (%) Average share of reskilling priorities (%)
Analytical thinkingCreative thinking
AI and big dataLeadership and social influence
Resilience, flexibility and agilityCuriosity and lifelong learning
Te c h n o l o g i c a l l i t e r a c yDesign and user experience
Motivation and self-awarenessEmpathy and active listening
Ta l e n t m a n a g e m e n tService orientation and customer service
Environmental stewardshipResource management and operations
Marketing and media
Networks and cybersecurityDependability and attention to detail
Systems thinkingProgramming
Te a c h i n g a n d m e n t o r i n gMulti-lingualism
Manual dexterity, endurance and precisionGlobal citizenship
Reading, writing and mathematics
1.2.
3.4.
5.6.
7.8.
10.9.
11.12.
13.14.
15.16.
17.18.
19.20.
21.22.
23.24.
25.26.
Quality control
Sensory-processing abilities
differenceRanking
- –
+12+5
-2-1
+9-1
-5-2
+1+1
+10–
+6
-11+5
-8–
-2-4
+1+1
-9
-6
Reskilling focus,2023-2027
Future of Jobs Report 2023 42