Making sure you get the best deals from suppliers
has been a top priority, with many of you asking
about exclusive services that you don’t currently
get. At the top of your wish list is more specialist
products and pricing for your spa (57%), followed
by a refill service for skincare products to help
boost your eco credentials (33%) and meet clients’
green demands.
Expanding your service offering is also a priority,
with many of you looking to introduce a more
extensive yoga menu for spa clients. Restorative
yoga (29%) is what you’re immediately looking to
add, with sunrise, vinyasa, ashtanga, yin and
bikram also popular choices. Plus, with wellness
gardens growing in popularity, nearly a third (29%)
of you are thinking of transforming your outdoor
space. Healing spaces for women in spas are also
on the rise.Insider
spa
(^15) %
BETTER
42
%
WORSE
43
%
SAME
HOW DID RETAIL BUSINESS IN SEPTEMBER
2019 COMPARE WITH SEPTEMBER 2018?
AVERAGE
TREATMENT ROOM
OCCUPANCY
42
%
Business Trends
20
professionalbeauty.aePenneysHOW DID TREATMENT BUSINESS IN SEPTEMBER 2019
COMPARE WITH SEPTEMBER 2018?
November 2019 in numbers
On the spot
Which type of yoga would
you most like to add to
your fitness menu?- Restorative
- Sunrise
- Bikram
- Vinyasa
What do you wish you got from suppliers
that you don’t currently?- More spa-exclusive products/pricing
- Product refill service
- More flexibility on which products/
services you take - Collaborative social media campaigns
29
%
are looking to open a
wellness garden in the futureSAME
29 % WORSE
40 %
BETTER31 %
019-020 PBGCC DEC19 Insider.indd 20019-020 PBGCC DEC19 Insider.indd 20 17/12/2019 17:3517/12/2019 17:35