MOST INNOVATIVE COMPANIES 2020
40 FASTCOMPANY.COM ILLUSTRATION BY GINKO YANG
Long before building the first
prototype of Snapchat, in 2011,
Spiegel and cofounder Bobby
Murphy worked on a platform
called Future Freshman, which helped
prospective college students manage the
application process. Spiegel was the de-
signer. Murphy was the engineer. Together,
they worked 18-hour days for weeks, side by
side, living off takeout, sleeping on-site, and
ultimately building a product that flopped.
“Despite that going nowhere, we really
enjoyed working together,” says Murphy.
“Partly, we were friends. But we also had
different skill sets coming into our project,
me being more on the development side and
him being much more on the design side.”
The handoff that needs to happen be-
tween design and engineering was “super
easy,” Spiegel attests. “We were sitting at the table together. Literally,
you don’t have to try—it just happens, right?”
That dynamic worked when Snapchat was two people, and
even when it was 20. But between 2015 and 2016, the staff bal-
looned from 600 people to almost 1,900. All those new folks, while
talented, lacked the Spiegel-Murphy shorthand.
Spiegel adapted poorly. As has been widely reported, he turned
inward. If he aspired to be the next Steve Jobs, he seemed to have
adopted the worst parts of the archetype, demanding full strate-
gic oversight and creating a culture of secrecy. Snapchat was still
a fun-loving viral sensation on the outside, but Spiegel came to
realize that he had built an organization he didn’t recognize, some-
thing that was making him personally miserable.
Spiegel—the same CEO who once told a 38-year-old journal-
ist confused by Snapchat’s user experience, “You’re not really the
target”—embarked on a quest for self-improvement. “I mean,
obviously I’ve never done this before,” says Spiegel, jocularly, of be-
coming a CEO at 21. “I think I’ve basically had to learn everything.”
He began by enlisting CEO adviser Steve
The
company
shows off
its tech—
and bur-
nishes
its cool—
via artist
collabora-
tions.
SNAP
X ART
Augmented
Reality
Snap wanted to show
how AR can unlock
a creator’s intent and
offer deeper insight than
a surface image.
The company’s engi-
neers developed
algorithms to collate
videos based on their
aural features.
Spectacles 3 glasses
added a second camera
so wearers can record
in 3D and add effects
with real depth.
Scan brings Snap’s AR
into the real world,
unlocking fun and use-
ful info.
Sound
Murals
Alex Israel works in multi-
media, often playing
with the slickness of L.A.
and celebrity culture.
Christian Marclay has
translated sound into
physical form, melding
the two into art pieces,
for 40 years.
Harmony Korine is
known for his provoca-
tive films, which
feature a “crystal meth
aesthetic.”
Juan Hector Ponce
and Hector Rios are
renowned Los Angeles
graffiti artists and
street muralists.
Israel added AR effects,
including a palm
tree emerging from
his head (1), to five
self-portraits.
Marclay created such
works as a piano that
displays snaps on a
screen (2) when specific
notes are struck.
Duck Duck (3), a short
film Korine shot on Spec-
tacles, stars a dancing
hot dog and other Snap
effects IRL.
Users could point
the Snapchat camera
at the site of five lost
works and they’d magi-
cally reappear.
3D
MARCH/APRIL 2020
Technology Artist Project
1
2
3
(Continued on page 100)