2020-02-01_strategy+business

ORGANIZATIONS & PEOPLE

Thawing the frozen middle

Carol Stubbings, Darren Homer,

and John Francis

As businesses put trillions of dollars into

digital transformations, they need a plan

to ensure that middle management is

helping make the most of the investment.

ENERGY & SUSTAINABILITY

Business could steer India and

the world out of troubled waters

Deepali Srivastava

Amid alarming scarcity, some

companies are going beyond incremental

improvements to change how water is

used and managed.

CONSUMER & RETAIL

Niche work if you can get it

Thomas A. Stewart and

Patricia O’Connell

Understanding how specialist

companies succeed can help all

leaders stick to their strategies.

essays

36

48

features

56

64

84

102

107

ORGANIZATIONS & PEOPLE

ROX^3 : Boosting returns on

leadership, customer, and

employee experience

Matt Egol and Sujay Saha

You can transform your company

by strengthening the links among

all three types of activity.

LEADERSHIP

10 principles for

leadership presence

Annette Kramer

Build muscle memory to support

conviction, commitment, and resilience

for yourself and your organization.

LEADERSHIP

Leaders in waiting

Peter Englisch

PwC’s latest survey of family-owned

enterprises finds millennials ready

to step up, and highlights four paths

they can follow to success.

The digital divide