The Communication Book by Mikael Krogerus

...

...

Mikael Krogerus and Roman Tschäppeler THE COMMUNICATION BOOK 44 IDEAS FOR BETTER CONVERSATIONS EVERY DAY WITH ILLUSTRATIONS BY S ...

Contents The Authors Introduction: We Need to Talk JOB AND CAREER Six Principles of Persuasion Rules of Meetings Boss Talk The ...

The Spiral of Silence The Speech Act Theory The Social Judgement Theory The Sorry Matrix White Lies The Six-Word Rule LOVE AND ...

The Encoding/Decoding Model Visual Communication Euphemisms Sophism The Cultivation Theory The Standpoint Theory CONCLUSION T ...

THE AUTHORS Mikael Krogerus, born in 1976, is an editor at Das Magazin. He has also worked for the youth TV show Chat the Planet ...

Other books by the authors The Decision Book The Change Book The Test Book The Question Book ...

Introduction: We Need to Talk Communication is a bit like love – it’s what makes the world go round, but nobody really knows how ...

JOB AND CAREER ...

...

How to influence people An American psychologist, Dr Robert Cialdini, has devoted much of his career to one of the most basic an ...

compliment us; we like people who cooperate with us towards a common goal. ‘Get in the habit of helping people out, and don’t sa ...

...

Why meetings take so long It is one of the great mysteries of the modern world of work: why are meetings so exhausting? And why ...

The standing rule In many companies, meetings are held with everybody standing up because it leads to decisions being reached mo ...

...

How to talk to your team Close your eyes for a moment and think about the best boss you ever had. Now think of the worst one. Wh ...

important but find hard to uphold, then you need to learn them yourself. Share this with your employees. Nobody can be good at e ...

...