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Getting Connected (Internet, Utilities &
Services)
The Lifelines of Daily Life
Settling in isn’t just about unpacking your bags — it’s about switching on the lights, turning on the tap,
and logging onto Wi-Fi. For returning residents, reliable utilities and services are more than
conveniences; they are symbols of security, comfort, and progress.
This chapter explores how to:
- Set up electricity, water, and waste disposal.
- Get connected to high-speed internet and phone services.
- Navigate Jamaica’s postal and courier systems.
- Manage household services like gas, cable TV, and streaming.
- Deal with the bureaucracy and avoid common pitfalls.
Section 1 – Electricity: Powering Your Home
Provider: Jamaica Public Service (JPS)
- The sole electricity distributor in Jamaica.
- Service application requires:
o TRN (Tax Registration Number).
o Government-issued ID.
o Proof of address (lease, utility bill, or letter from Justice of the Peace).
o Deposit (varies, often refundable after 2 years).
Tip: If you’re moving into a newly built home, request an electrical inspection certificate before JPS
connection.
Reliability & Costs
- Electricity costs are among the highest in the Caribbean, driven by fuel imports.
- Bills are calculated by kWh usage plus a fuel & IPP charge.
- Frequent power cuts occur in some areas; many residents invest in backup generators, solar
panels, or battery storage.
Table: Average Monthly JPS Bills (2025)