278 ChaPteR 8 Memory
such as input, output, accessing, and information
retrieval. When you type something on your com-
puter’s keyboard, a software program encodes the
information into an electronic language, stores it
on a hard drive, and retrieves it when you need to
use it. Similarly, in information-processing models
of memory, we encode information (convert it to a
form that the brain can process and use), store the
information (retain it over time), and retrieve
the information (recover it for use). In storage, the
information may be represented as concepts, propo-
sitions, images, or cognitive schemas, mental networks
of knowledge, beliefs, and expectations concerning
particular topics or aspects of the world. (If you can’t
retrieve these terms, see Chapter 7.)
Explore the Concept Information-Processing
Model of Memory at MyPsychLab
In most information-processing models, stor-
age takes place in three interacting memory sys-
tems. A sensory register retains incoming sensory
information for a second or two, until it can
be processed further. Short-term memory holds a
limited amount of information for a brief period
of time, perhaps up to 30 seconds or so, unless
a conscious effort is made to keep it there long-
er. Long-term memory accounts for longer stor-
age, from a few minutes to decades (Atkinson &
Shiffrin, 1968, 1971). Information can pass from
the sensory register to short-term memory and
in either direction between short-term and long-
term memory, as illustrated in Figure 8.3.
This model, which is known informally as the
three-box model, has dominated research on mem-
ory since the late 1960s. The problem is that the
human brain does not operate like your average
computer. Most computers process instructions
and data sequentially, one item after another, and
so the three-box model has emphasized sequen-
tial operations. In contrast, the brain performs
many operations simultaneously, in parallel. It
recognizes patterns all at once rather than as a
sequence of information bits, and it perceives
new information, produces speech, and searches
memory all at the same time. It can do these
things because millions of neurons are active at
Short-term memory (STM)
- Limited capacity
- Brief storage of items (up to
30 seconds if no rehearsal) - Involved in conscious
processing of information
Transferred Transferred/Retrieved
Retrieved
Information
from
environment
Sensory register
- Large capacity
- Contains sensory information
- Very brief retention of images
(up to 1/2 second for visual;
2 seconds for auditory)
Long-term memory (LTM)
- Unlimited capacity
Where Memories Are Made
permanent
- Information organized and
indexed
Forgotten Forgotten
FiguRE 8.3 Three Memory Systems
In the three-box model of memory, information that does not transfer out of the sensory register or short-term
memory is assumed to be forgotten forever. Once in long-term memory, information can be retrieved for use in
analyzing incoming sensory information or performing mental operations in short-term memory.
Get Involved! Recognizing Rudolph’s Friends
If you took the recall test in the Get Involved exercise on page 277, now try a recognition test. From the
following list, see whether you can identify the correct names of Rudolph the Red-Nosed Reindeer’s eight
reindeer friends. The answers are at the end of this chapter, but no fair peeking!
Blitzen Dander Dancer Masher
Cupid Dasher Prancer Comet
Kumquat Donner Flasher Pixie
Bouncer Blintzes Trixie Vixen
Which was easier, recall or recognition? Can you speculate on the reason?