The Wall Street Journal - 20.03.2020

(Elliott) #1

THE WALL STREET JOURNAL. Friday, March 20, 2020 |M7


few weeks so that he can get
a loan to take advantage of
the newly ultralow interest
rates.
“He perceives that there
will be opportunities in the
stock market, and he wants
dry powder,” Mr. Umansky
said.
Deals are also stalling as
a result of border closings
and travel advisories. New
York agent Danny Davis said
he was slated to list a loft
on Second Avenue this
month but the owners, who

ContinuedfrompageM6 had planned to come pre-
pare the apartment for
showings, live in Sweden
and can’t travel to the U.S.
right now. In Miami, Doug-
las Elliman agent Dina Gold-
entayer said she had two
clients from Mexico City
postpone their house-hunt-
ing trip to Miami last week.
In real estate, developers
are likely to be among those
hit by the crisis, according
to people familiar with the
market. In New York espe-
cially, where an oversupply
of luxury condos has sty-

mied prices over the past
few years, developers, some
of whom are already under
pressure from their lenders
to sell units, are now having
to close their sales offices
indefinitely.
After a smattering of
parties to launch sales at
their glitzy Park Avenue
sales office late last month,
the developers of the Wal-
dorf Astoria condos are
now battening down the
hatches as the city has shut
many businesses and
banned gatherings of over

50 people. A spokeswoman
for the project said the
sales team has shifted to
virtual appointments; they
already had the technology
in place to facilitate inter-
national buyers purchasing
units sight unseen.
Scott Avram of Light-
stone, the developer behind
a new condo project at 130
William Street in lower Man-
hattan, said their sales team
is also now relying almost
exclusively on virtual walk-
through technology to show
the property to prospective

buyers. In the past week,
they have still managed to
sign four deals, including
several based solely on vir-
tual tours, he said.
“Certainly we’re con-
cerned, but we’re reaching
out to our brokers and cus-
tomers and trying to keep
things moving,” said Sherry
Tobak of the Related Com-
panies, which has also
closed its condo sales of-
fices across the city, includ-
ing at mega-development
Hudson Yards, in favor of
conducting business virtu-
ally. “This is uncharted ter-
ritory. We somehow have to
create the same urgency
and excitement that a buyer
would normally experience
when they come through
the sales office.”
In resales, too, agents
are turning to social media
and online tools to market
homes.
After their clients ex-
pressed discomfort about
having strangers traipsing
through their home, agents
Heather T. Roy and Learka
Bosnak of Douglas Elliman
decided to hold a “live not
open” house on Instagram
and Facebook last weekend
for a $2.399 million home in
the Hollywood area of Los
Angeles. For social media,
they used the hashtags
#businessnotasusual and
#dontyoudarecomehereto-
day.
After a few initial mis-
steps—they were too close
to the camera, and the cam-
era work was wobbly—they
were happy with how the
virtual open house went.
They said they aimed to
keep the videos casual, jok-
ing with viewers that the
toilet roll in the bathrooms
was up for negotiation. Ulti-
mately, their Facebook video
got engagement from about
2,200 people, far more than
would have attended an in-
person open house.
“There were definitely
four that were our parents,
though,” Ms. Roy joked.
“Everybody has been try-

ing to do more digital and
virtual stuff anyway,” said
Fredrik Eklund, an agent at
Douglas Elliman and one of
the stars of “Million Dollar
Listing New York.” “This is
goingtobeacatalyst.”
Some in the industry
have been surprised that
business hasn’t been more
affected over the past cou-
ple of weeks. Mark
McLaughlin, president of
Compass California, said
that on Sunday his firm sur-
veyed about 450 agents in
both Northern and Southern
California. On Sunday, about
10% of Northern California
open houses were canceled.
Only a relative handful of
clients had opted to pull
their listings by the begin-
ning of this week, he said.

This weekend is slated to
look different. Starting
Tuesday, residents of San
Francisco were required to
leave their homes only for
essential needs, like visiting
a doctor or getting supplies.
Agents having the easiest
time of it work in more re-
mote areas. Jody Lovell of
Highlands Sotheby’s Inter-
national Realty closed on a
$1.5 million deal in High-
lands, N.C., an upscale vaca-
tion home destination in the
Blue Ridge Mountains, on
Monday. Mr. Graves, the
New York agent, said it feels
like summer in the Hamp-
tons as New Yorkers head to
their vacation homes, with
lines of traffic at stoplights.
“Living in a more sparsely
populated area, there’s less
panic,” Ms. Lovell said.
—Cecilie Rohwedder
contributed to this article.

One San Francisco
agent had a buyer
pull out of a $3.77
million deal because
of the decline in the
stock market.

A model unit in 15 Hudson Yards in New York. Listing prices
in the building start at $3.375 million.

Related
Companies, the
developer behind
Hudson Yards, said it
is switching to
doing business
virtually.

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