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Following the recent
update outlining the
ticket refund process
ahead of the return of
professional football,
Liverpool FC is now
beginning the stage of
returning payments to
fans.
As confirmed on 26 May,
all supporters who have
purchased tickets from
the club for any of our
remaining four Premier
League home games will
receive a refund for the
cost of their ticket(s).
We have started the
process of contacting each
affected ticket holder to
provide more information
on the refund process.
These emails will clearly
outline the date by which
supporters should expect
their refund process to
begin, dependent on the
payment method used at
the time of the original
purchase.
Hospitality members are
asked to await their email
correspondence for refund
information in relation to
seasonal and matchday
purchases.
With regards to the
rewarding of match credits,
we will not be finalising
any selling arrangements
for matches in the 2020/21
season until there is clarity
on how next season will
proceed.
TICKET REFUND
PROCESS
When the remaining Premier League fixtures for this
season were suspended, Liverpool FC suspended the
upcoming season-ticket renewal process.
We will continue to monitor the situation, and a new
period of renewal will be put in place once there is
confirmation of the start date of the 2020/21 season.
Season-ticket holders will be contacted directly to advise
them of the new deadline and provide as much notice as
possible.
Prices for general admission season tickets will be
frozen for the 2020/21 season, and we will be in touch with
supporters once these go on sale.
In the event that the remaining 2019/20 home games
cannot be played in front of supporters, we will provide
either a refund for the equivalent value of the remaining
home games to all season ticket holders and hospitality
members, or the pro-rata value of the individual affected
home matches as credit against their 2020/21 season
ticket.
We would like to thank our supporters for their
understanding and patience during this challenging time.
Our thoughts are with you all and we hope that you are
staying safe.
TICKET NEWS
SEASON TICKET
RENEWALS