260 / Types of Writing
-^ The Confidential notation emphasizes what employees already know:
Competition requires secrecy about the development of new products.
-^ The message follows the typical organization, with the main idea in paragraph
1, details in paragraph 2, and a request for action in paragraph 3.
-^ While the vocabulary uses business terminology (cost estimates, pest-control
technicians, eradicate, and residential and commercial properties), the language
is not stilted or filled with buzzwords.
-^ Sentence structure is simple and clear.
-^ The tone is polite and suggests professional courtesy, especially in seeking
interdepartmental cooperation.
Good memos are really a matter of courtesy. People working together do a more
effective job if they understand their respective roles. Communication goes a long
way to maintain that relationship. Memos help serve that purpose.