Creator Handbook - USA (2020-12)

(Antfer) #1

a look that is “authentically ‘you’”
to avoid becoming “fatigued with
your own content”.


ADDRESSING THE HATERS
It’s no secret that LGBTQ+ and
disabled creators face harassment
online. Jessica finds it easy to
brush off any homophobic com-
ments because, as she eloquently
puts it, “well, clearly they’re just
empirically wrong!” Hateful and
ignorant comments surrounding
disability, however, elicits a more
impassioned response.
For many disabled people, their
disabilities aren’t always vis-
ible. Sometimes people who use
mobility aids like wheelchairs or
canes don’t need them every day.
Chronic pain can flare up out of
nowhere, and activities that make
someone feel fine one day could
have them bedridden for days on
another day. This results in dis-
abled people unreasonably need-
ing to “prove” that they’re disabled
enough for certain spaces, accom-
modations or reserved seats made


specifically for them. “That’s what the majority of the
ableist comments I receive hinge on and it upsets me,
but at the same time makes me angry.”
Jessica works hard to combat ignorant com-
ments through education but will turn to modera-
tion if that doesn’t work. She also puts her energy
towards speaking directly to those living with
disabilities. She’s telling them that they are enough
and worthy, and don’t need to prove anything to be
accepted in this space.

MAKING YOUTUBE BETTER
As Jessica Kellgren-Fozard moves to make YouTube a
brighter platform, there are steps other creators can
do to help disabled viewers and creators. Number
one on Jessica’s list? “Caption. Your. Videos. Captions
are vital not just for viewers who are deaf and hard
of hearing but also those with processing disorders
or cognitive impairments—not to mention the wider
internet community for whom English is not their
first language.”
She’s not the first—and certainly won’t be the
last—creator to call for wider captioning across the
platform. YouTuber Rikki Poynter started the #No-
MoreCraptions movement in 2016 in response to
YouTube’s substandard auto-captioning capabilities
and the number of YouTubers with massive audi-

In her videos, Jessica talks about subjects that get people thinking and
she brings awareness to issues in an informative way.

JESSICA WORKS
HARD TO COMBAT
IGNORANT
COMMENTS
THOUGH
EDUCATION, BUT
WILL TURN TO
MODERATION IF
THAT DOESN’T
WORK.


JESSICA KELLGREN-FOZARDÒ
YOUTUBE’S GAY DISABLED SWEETHEART
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