Vary Your Vocal Behaviors (^193)
• Intentionally relax your throat before you speak and whenever you feel tense as you
speak.^40
• Use the lower range of your voice; higher pitches make you sound younger and more
excitable.
• Speak naturally and conversationally. Don’t force enthusiasm.
• Change vocal inflections when your audience appears to be losing interest; add pitch
variation and slightly increased volume and rate to communicate enthusiasm; vary
your volume and rate to add impact.^41
Pause for Effect
Pauses can be effective or embarrassing to both you and your listeners. Effective pauses
are intentional—ones purposely used between major ideas or to give your audience
a few seconds to contemplate a difficult concept. In a speech to corporate executives,
Judith Humphrey^42 advised:
[C]onsider this: when does the audience think? Not while you’re speaking, because
they can’t think about an idea until it’s delivered. They think during the pauses. But
if there are no pauses, they won’t think. They won’t be moved. They won’t act upon
what you say. The degree to which you want to involve the audience is reflected in the
length of your pauses.
In contrast, ineffective pauses or hesitations disrupt your fluency and signal that
you’ve lost your train of thought or you’re searching for words. Unfilled pauses are
silent; filled or vocalized pauses include uh or um, like, OK, and you know. Many pro-
fessionals, as well as beginning public speakers, use ums. However, too many can be
distracting, so work to minimize them. To use pauses effectively:
• Find places in your manuscript or outline where your audience needs you to pause so
they can absorb what you just said. Use double slash marks // to mark these places.
Then rehearse these intentional pauses. What may seem like a very long pause to you
may be about right for your listeners.
• During a rehearsal, ask a friend to count the number of vocalized pauses you make
and then give the speech again, and eliminate as many ums or uhs as you can.
unfilled pause silent pause
filled or vocalized pause
saying um or uh or other
sounds during a pause
In the movie Meet Joe
Black, William Parrish
addressed the board of
Parrish Communications.
Watch the clip of this movie
online. Notice how his
initial ums and nervous
mannerisms give way to
meaningful pauses, gestures,
and movements that add
emphasis to his words. (You
can access this link through
your online resources.)
Everett Collection, Inc.
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