Bloomberg Businessweek - USA (2020-12-07)

ADVERTISEMENT

© 2020 Wells Fargo Bank, N.A. All rights reserved.

Gearingup

Ascompaniestransitionedtoworking

fromhome, Zoom’snumberofdaily

meetingparticipantsexplodedfrom 10

millionto 300 millionalmostovernight.

WellsFargohasbeenZoom’scommercialbanksince

itsinception,isoneofitsinvestmentmanagersand

handledpartofits 2019 IPO. “Theirsupport has

enabledustochangehowcommunicationhappens,”

saysCFOKellySteckelberg.

LikeXeroxandGooglebeforeit,Zoombecamea verb.

EveryonefromgrandmotherstoCEOswere Zooming

fromtheirkitchentablesandhomeoffices.

DoyouZoom?

Henry Li

Director, Technology Banking

Wells Fargo Commercial Banking

Suddensuccesswasn’twithout its challenges.

Thecompanyhadtoaddthousands of servers

dailytohandletheincreasedload. And it hired

1,000employees– overa third of its workforce –

since the pandemic began.

It’s gratifying to see Wells

Fargo help take a founder’s

idea from inception to IPO

and beyond.

“

From the beginning

VideoconferencingserviceZoom had been preparing

fora momentlike thepandemic since it was founded in

2011.Designedtobeeasyto use, it became a cultural

phenomenonwhengovernments asked citizens to stay

athome.

9 years to overnight success

Corporate&

Investment Banking

Business surges