CHAPTER 6 STudy guide 129
key terms
Demographic audience
analysis
Gender
Sex
Culture
Ethnicity
Race
Ethnocentrism
Socioeconomic Status
Target audience
Psychological audience
analysis
Attitude
Belief
Value
Situational audience
analysis
6.6 Identify methods of assessing and adapting to your audience’s reactions
while your speech is in progress.
Audience feedback, including eye contact, facial expression, movement, and gen-
eral verbal and nonverbal responsiveness, provides clues to how well your mes-
sage is being received. Listeners’ nonverbal reactions may indicate that you need
to adjust your message to maintain interest and achieve your speaking objective.
6.7 Identify methods of assessing audience reactions after you have
concluded your speech.
Evaluate audience reaction after your speech. Again, nonverbal cues as well as
verbal ones will help you judge your speaking skill. The best indicator of your
speaking success is whether your audience is able or willing to follow your ad-
vice or remembers what you have told them.
Think about These Questions
• Phil Owens is running for a seat on the school board. He has agreed to speak to
the chamber of commerce about his views, but he wants to know what his au-
dience believes about a number of issues. How can he gather this information?
• Tynisha wants to convince her audience to ban alcohol in all city parks. Her
survey results suggest that 85 percent of her audience wants to continue the
current policy of permitting alcohol in city parks. Should she change her
purpose to fit the existing attitudes of her audience? Why or why not? How
can she establish common ground with this audience?
• Dr. Ruiz thought that the audience for her speech on birth control would be
women of childbearing age. After writing her speech, however, she found
out that all the women to whom she will be speaking are at least twenty
years older than she expected. What changes, if any, should she make?