Technology Magazine - USA (2021-02)

(Antfer) #1

George Iskenderian,
Director, Big Data & AI
Bell Inc (Canada)

“ Some of the ML use
cases are not going
to move mountains,
but they are going to
support much better –
and faster – insights”

will use AI/ML as a toolset in their
arsenal.”
“AI is not the goal. It is the means
to help us reduce operational costs
achieve better customer experience
and develop new solutions and ser-
vices. The goal is always addressing
a specific business problem, and the
means could be machine learning.”

applications, you can’t have false posi-
tives, so your threshold is really high.
“There are use cases that could
not be done without ML, and there
are lots of those, but there are also
lots of use cases where machine
learning is just going to be a tool
set. They are not going to be mak-
ing headlines. They are not going to
move mountains, but they are going
to support much better – and faster


  • insights. It’s not that sexy, and
    nobody’s going to make too much
    of a fuss about it, but the data guys
    who are creating these solutions


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