months of the pandemic. “What was sup-
posed to be an 18 months to two-year
rollout we ended up doing in six months.
Memorial chose to use this time of Covid
to carry out this rollout throughout the
entire organization, knowing that we
would have challenges to overcome, but
adding tremendous value to the organi-
zation and avoiding staff furloughs in a
time of lower volumes. Obviously, we’re
still dealing with Covid, as everybody
is, but we’ve set ourselves up so much
better than we expected to be from a
digital transformation and technology
standpoint. We can now be more effi-
cient at dealing with whatever is thrown
at us next.”349technologymagazine.com