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nature of trust in business, work and life—and how to build it,
Cyan/Marshall Cavendish Books.
Charan, Ram; Drotter, Stephen; Noel, James (2000) The
Leadership Pipeline: How to build the leadership-powered company,
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de Bono, Edward (2000) Six Thinking Hats, Penguin Books.
Diamond, Jared M. (1998) Guns, Germs and Steel: A short history of
everybody for the last 13,000 years, Vintage Books.
Gladwell, Malcolm (2002) The Tipping Point: How little things can
make a big difference, Abacus.
Goleman, Daniel (1995) Emotional Intelligence: Why it can matter
more than IQ, Bantam.
Hammer, Michael; Champy, James (2001) Reengineering the
Corporation: A manifesto for business revolution, Nicholas Brealey
Publishing.
Kanter, Rosabeth Moss (1985) The Change Masters: Innovation and
entrepreneurship in the American corporation, Free Press.
Kaplan, Robert S.; Norton, David P. (1996) The Balanced Scorecard:
Translating strategy into action, Harvard Business School Press.
Kelley, Tom; Littman, Jonathan (2001) The Art of Innovation: Lessons
in creativity from IDEO, America’s leading design fi rm, Broadway
Books.